Privacy Policy

Last updated: January 2026

1. Overview

This Privacy Policy explains how PlugHub (“we”, “us”, or “our”) collects, uses, and protects personal information when you access or use our website and related digital services.

2. Information We Collect

Depending on how you use the service, we may collect:

• Account information provided through third-party authentication services (such as Discord), including username, user ID, and optional email address if authorized.
• Payment status information (confirmation of successful payment or subscription status; we do not store full payment card details).
• Technical data such as IP address, browser or device type, and basic access logs used for security and troubleshooting.

3. How We Use Your Information

We use collected information to:

• Provide and operate the service, including verifying access and activating memberships.
• Prevent fraud, abuse, and unauthorized use of the platform.
• Respond to support requests and user inquiries.
• Maintain, improve, and secure the website and related services.

4. Payments

Payments are processed securely by third-party payment providers. PlugHub does not store full payment card details on its servers. Payment providers may collect and process payment information in accordance with their own privacy policies.

5. Cookies & Local Storage

We may use cookies or local storage for essential functionality, such as maintaining login sessions or storing temporary access data. Clearing cookies in your browser settings may affect certain features of the service.

6. Third-Party Services

We rely on third-party services to operate the platform, which may include:

• Discord (authentication and server access).
• Hosting and content delivery services.
• Payment providers (for checkout and payment confirmation).

These third-party services process data in accordance with their own privacy policies.

7. Data Retention

We retain personal information only for as long as necessary to provide the service, comply with legal and accounting obligations, handle disputes, and maintain platform security. Some technical logs may be retained for a limited period for security purposes.

8. Security

We take reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Age Requirement

This service is intended for individuals aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will be revised when changes are made.

11. Contact

If you have questions or requests regarding privacy, contact:
plughubsupport@protonmail.com